My dress came in and fit almost perfect. I had to lose weight to fit in the size I ordered so I had been meticulously measuring and weighing myself up until my first fitting so I knew I was pretty spot on. I go to my second fitting which was only after they did an adjustment to the bust and all of the sudden my dress was so tight I could barely breath and my back was squished together so badly I had a crease straight up it. The woman that put the dress on me even commented that it was much tighter than last time. They tried to blame me saying I gained weight or menstraul. I demanded to be measured and I was an inch smaller than my first fitting. I then had to spend the next three weeks doing further dieting to fit to correct their mistake. When I called the owner to complain about this she told me this wasn't a mistake or a problem.
I had work so my mom went with the girl for the final fitting and they then made my mom re-pay for the alterations since it had to be done a second time by THEIR WRONG DOING and charged her $40 more than I originally paid.
I worked with Kate - she was VERY helpful, honest and patient. The place was gorgeous and spacious. LOTS of room to work, change and show off your prospective gowns. There was an enormous selection for bridesmaids/mother of the brides. The only thing I didn't like about this place is that the employee fetched gowns from "the back" that she thought I would like (and her choices were very good), but I would've mostly liked to peruse them myself first. Again, nice experience. I didn't ultimately get my dress here, but that had nothing to do their prices (which were quite reasonable) or the service (which was great).
The one girl dropped out for personal things in her life so the one girl just took her size two dress since it fit and we had it altered elsewhere. She only needed a hem. The Wedding Store wanted to charge hundreds to make the six a two since it is a total reconstruction. Still refused to admit they ordered wrong.
When the other girl went to get her dress and it was way too small, she left without taking the dress home. No alterations department saw her in the gown, only the young sales girl yet somehow they altered the gown without telling us until after and not taking any measurements and charged my card which was not to be done until after she had a proper fitting. She went back to try on the dress and it did not zip still (surprise) and the fabric was twisted and poorly sewn back together with exposed seams. After numerous phone calls the owner was extremely rude and nasty. She finally refunded the alterations after making a point that she makes enough money so it's "no skin off her nose."
Where do I begin? I wish I could give zero stars. BIGGEST DISASTER everyone raved about this store but if you take the time to look at reviews my issues are definitely shared by many. I had to wait until after my wedding to post for fear of ramifications.
The only place to go for your wedding needs. Friendly, knowledgeable staff. Large selection, clean, warm and welcoming.
I hope no bride has to suffer what I did. It made the few months leading up to my wedding more stressful than necessary and the fact that we got zero apologies was horrible.
An absolutely beautiful store! I just bought my mother of the groom dress there. My saleswoman, Andria listened to me and selected me the perfect gown on the first try! I WAS THERE NO MORE THAN AN HOUR...THANK YOU ANDRIA! (and Saint Anthony )..I highly recommend this establishment for all your wedding needs!
I got my dress and all bridesmaid dresses at this store. They measured us themselves and ordered based off that and somehow we got two girls dresses the wrong size. One girl was a full size too small. One they ordered two sizes too big. She measured her at a two but said oh she's more like a six. We happened to have dresses in their proper sizes from other bridesmaids in the wedding being similar and even showing them in person that the girls fit in to the other sizes perfectly and they refused to admit wrong doing. The owner was very nasty and said "everyone needs alterations".
I went to the Wedding Store to try and find my wedding gown. I can't say enough good things about my experience there. It was simply amazing. Erin helped me find the perfect dress (which was nothing like I ever thought I would wear). She also made me try on a veil - which I swore I didn't want. Once I looked at myself in the mirror with it the tears came and I was sold. It was a perfect day and we will also be purchasing all of our bridesmaid dresses at this store. It was a day I will never forget.
The Wedding Store At Liz Clinton is a US Clothing Store based in Andover, New Jersey. The Wedding Store At Liz Clinton is located at 200 Main St, Andover, NJ 07821, USA.
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